Cleaning Supply

Floor Care Troubleshooting Guide

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Most floor care problems are caused by improper product use. This quick reference guide will help identify problems, causes and solutions.

Problem: Finish is too sticky or tacky.

Cause Solution
Finish is applied too thick Apply thin coats and allow each to
dry before applying the next coat.
Not enough drying time between
Under normal conditions finishes
dry in 20-30 minutes. High humidity
extends drying time.
Restorer not properly diluted or
applied too frequently.
Follow label instructions. Under-
diluting or overuse can leave a
sticky residue.
Restorer / maintainer not burnished
soon enough after application.
When dry, restorer/maintainer will
continue to soften finish if not
Floor not properly rinsed before
application of finish.
Thoroughly rinse and neutralize
floor after stripping. Use neutral
cleaner in proper dilution.
Improper use of disinfectants. Measure carefully and follow label
Separation of finish. Finish may have been exposed to
prolonged heat causing separation
in the product. Shake or stir before

Problem: Finish swirls or scratches

Cause Solution
Pad is too aggressive. Use the recommended pad for a
particular task whether it be
burnishing or cleaning.
Pad is dirty. Clean with a wire brush or put pad
in deep sink and spray off the build-
up. Hang up to dry.
Floor is dirty or sandy. Use walk-off mats; dust thoroughly
before burnishing.

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